Our 2026 Certifications Are Here!

At Sisense, trust is the foundation of every successful partnership. That's why security, privacy, and compliance are a continuous commitment — not a checkbox.

We're pleased to announce that our 2026 SOC 2 Type II report and 2026 HIPAA report are now complete and available for review in our Trust Center.

What's new

• SOC 2 Type II — covering the period 1 July 2025 through 30 June 2026, for the Sisense Cloud and Sisense for Cloud Data Teams (CDT) environments.
• HIPAA — an independent practitioner's report on our information security and breach notification program related to HIPAA and HITECH, as of 30 June 2026.

Both reports were issued by Schellman, an independent third-party auditor.

Our existing certifications remain in force

• ISO/IEC 27001 & ISO/IEC 27701 — current and valid through July 2028.
• ISO/IEC 42001:2023 — our AI Management System certification for Sisense Intelligence, achieved earlier this year.

These reports and certificates are available for you to view and download here in our Trust Center.

Sisense Achieves ISO/IEC 42001:2023 Certification!

We are thrilled to announce that Sisense has officially achieved the ISO/IEC 42001:2023 certification!
This is the first international standard for Artificial Intelligence Management Systems (AIMS), and it’s a huge milestone for us as an AI-first company.

What does this mean?

This certification, issued by Schellman Compliance, LLC, provides independent validation that the AI management system behind Sisense Intelligence—our suite of agentic AI capabilities—meets the highest global benchmarks for responsible governance, ethics, and transparency.

Why it matters:

• Trust & Security: It gives our customers independent assurance that our AI development, deployment, and oversight are held to rigorous international standards.
• Responsible AI: It confirms we have structured, audited processes in place for AI risk assessment and data/model lifecycle controls.
• Competitive Edge: This joins our existing credentials (ISO 27001, SOC 2, HIPAA), further solidifying our position as a leader in secure, enterprise-grade analytics.

This achievement reflects our commitment to building AI that is not only powerful but also ethical and trustworthy.
You can read the full press release here.

Security Update: Klue Security Incident

Sisense is aware of an incident that impacted Klue, a third-party competitive intelligence vendor utilized by Sisense. We understand that Sisense is one of many affected organizations, and we are sharing this update because we deeply value transparency.

Please be assured that this incident was limited to certain business and sales-related data stored in Sisense's Salesforce CRM application, and did not impact the Sisense product platform or any data stored within the Sisense product platform. Further, we understand that there is no indication of any fraud or misuse of the impacted data as a result of this incident.

We are taking this incident seriously, and are working diligently with Klue and other vendors to investigate this matter. In addition, we disconnected certain third-party application integrations, rotated certain credentials and tokens to Klue and Salesforce, and are monitoring access logs. We will communicate with customers and third parties where necessary. If you have any questions, please reach out to support@sisense.com.

Security Update: Axios Library Compromise

Following reports of a supply chain attack affecting specific versions of the Axios library (v1.14.1 and v0.30.4), our security team conducted a thorough review of our environment.

Sisense is NOT impacted.

While Axios packages are used within our platform, the compromised versions are not present in any of our production, managed cloud, or customer-facing environments. We have confirmed no exposure to this vulnerability.

We will continue to monitor the situation and provide updates as needed.

Resolved - This incident has been resolved.
Nov 18, 11:33 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 10:01 PST

Investigating - We are aware of the ongoing widespread disruption affecting the Cloudflare Global Network. We are actively monitoring this situation to assess any potential impact on our services. At this time, we have not detected any major service degradation or significant impact on our platform, however customer that use own domain through CloudFlare service might experience issues with access and 500 errors. We will continue to monitor the Cloudflare incident closely and provide updates as the situation evolves.
Nov 18, 05:48 PST