Trust Center
More information available about ICE and its line of businesses available here: https://www.ice.com/index
ICE ensures the physical and digital security of its markets, clearing houses, mortgage technology, and data through industry-leading security technology and processes. ICE’s Information Security Department consists of diverse and skilled teams that work to protect confidential data from unauthorized access, misuse, disclosure, destruction, modification or disruption.
Our security team has four distinct functions:
- IS Cybersecurity
- IS Red Team
- IS Application Security
- IS Governance, Risk, and Compliance
Due to the number of requests received from regulators, members, customers of subsidiaries, and other stakeholders, ICE does not respond to individual inquiries or questionnaires from customers regarding the security of ICE systems. Further, to protect the security and integrity of ICE environments, it is company policy that we do not share information related to internal policies and procedures with third parties. We understand that our customers, as part of their internal vendor management procedures, request information related to security process and posture from their vendors from time to time. As such, ICE shares SOC reports with our customers that independently validate our internal information security controls through this Security Portal.
Through this portal you can request documents for our general ICE business unit.
2025 ICE SOC Reports Release
The following Bridge Letters have been released and made available to download. You can find these letters on the Mortgage Technology page:
IMT Servicing Technology SOC 2 Bridge Letter
IMT Origination Technology SOC 2 Bridge Letter
IMT Expedite SOC 2 Bridge Letter
IMT Surefire SOC 2 Bridge Letter
2025 Pentest Summaries have been published and are available on the following pages:
Exchanges
Fixed Income and Data Services
Mortgage Technology
The following SOC 2 Reports are now available for download:
IMT Servicing Technology SOC 2 Type 2
IMT Origination Technology SOC 2 Type 2
IMT Expedite SOC 2 Type 2
IMT Surefire SOC 2 Type 2
The following Bridge Letters have been released and made available to download. You can find each of the letters on their respective business pages below:
All Business Pages:
ICE Platforms SOC 1 Bridge Letter
Mortgage Technology:
IMT Encompass SOC 1 Bridge Letter
IMT Data and Analytics SOC 1 Bridge Letter
IMT Default Technologies SOC 1 Bridge Letter
IMT Servicing Technologies SOC 1 Bridge Letter
ICE Mortgage Technology SOC 2 Bridge Letter
Fixed Income & Data Services:
ICE Fixed Income and Data Services SOC 2 Bridge Letter
ICE IDS SOC 1 Bridge Letter
Exchanges:
ICE eConfirm SOC 1 Bridge Letter
ICE Exchange Platforms SOC 2 Bridge Letter
The remainder of ICE SOC reports will be released as they are finalized by our auditors. Once published, associated bridge letters will be posted to Safebase shortly thereafter. Please check the Trust Center Updates periodically for release information. You may reach out to ICE-ThirdPartyDueDiligence@ice.com if you have any questions.
The following SOC 1 & SOC 2 Reports are now available for download:
IMT Servicing Technology SOC 1 Type 2
IMT Default Technologies SOC 1 Type 2
ICE Exchanges Platform SOC 2 Type 2
IDS Fixed Income & Data Services SOC 2 Type 2
IMT Mavent, MERs and Simplifile SOC 2 Type 2
The remainder of ICE SOC reports will be released as they are finalized by our auditors. Please check the Trust Center Updates periodically for release information. You may reach out to ICE-ThirdPartyDueDiligence@ice.com if you have any questions.
The following SOC Reports have been released and made available to download. You can find each of the reports on their respective business pages below:
All Business Pages:
ICE Platforms SOC 1 Type 2 Report (formerly known as the ITGC SOC Report)
Mortgage Technology:
IMT Encompass Core SOC 1 Type 2 Report
Fixed Income & Data Services:
ICE IDD SOC 1 Type 1 Report
ICE IDD RPO SOC 1 Type 1 Report
ICE IDS SOC 1 Type 2 Report
Exchanges:
ICE eConfirm SOC 1 Type 2 Report
Bridge letters for the period of Oct 1, 2025 through Dec 31, 2025 will be available in mid January due to the influx of requests for bridge/gap letters through year-end.
The remainder of ICE SOC reports will be released as they are finalized by our auditors. Please check the Trust Center Updates periodically for release information. You may reach out to ICE-ThirdPartyDueDiligence@ice.com if you have any questions.
Certificate of Insurance
06-January-2026
Certificates of Insurance (COIs) have been reviewed, updated, and are now available under their respective business unit pages. You can find each of the documents on their respective business pages below:
ICE:
2026 ICE COI
Exchanges:
2026 ICE Digital Trade COI
Fixed Income & Data Services:
2026 ICE Bonds Securities COI
2026 ICE Data Derivatives COI
2026 ICE Data Indices COI
2026 ICE Data Pricing & Reference Data COI
2026 ICE Data Services COI
Mortgage Technology:
2026 Black Knight COI
2026 ICE Mortgage Technology COI
2026 MERSCORP Holdings COI
2026 Simplifile COI
02-June-2025:
Certificates of Insurance (COIs) have been reviewed, updated, and are now available under their respective business unit pages. Coverage period spans from June 2025 through June 2026. The following COIs can be accessed under these key business units:
Exchanges:
ICE COI
ICE Digital Trade COI
Fixed Income and Data Services:
ICE Bonds Securities COI
ICE Data Derivatives COI
ICE Data Services COI
ICE:
ICE COI
Mortgage Technology:
Black Knight COI
ICE Mortgage Technology
Merscorp Holdings
Simplifile COI
Disaster Recovery
27-Aug-2025
Disaster Recovery Test Results for Q2 of 2025 have been posted and are now available on their respective business pages. Results can be found on the Business Continuity/Disaster Recovery card of each page.
Exchanges:
ICE Benchmark Administration Disaster Recovery Test Results Coverage
ICE Benchmark Administration
ICE Clearing Disaster Recovery Test Results Coverage
ICE Clear Europe, ICE Clear Netherlands, ICE Clear Singapore, ICE Clear US, ICE Clear Credit, ICE NGX Clearing
ICE Derivatives Markets Disaster Recovery Test Results Coverage
CalRock Brokers, eConfirm, Exchanges-Partner, ICE Digital Trade , ICE Endex, ICE Futures Abu Dhabi, ICE Futures Europe, ICE Futures Singapore, ICE Futures US, ICE NGX Trading, ICE OTC, ICE Swap Trade, TradeVault EU, TradeVault North America
Fixed Income & Data Services:
Data Services Disaster Recovery Test Results Coverage
Analytics Scanners, CMA, ELJ Gateway, Enterprise XML, eSignal , ICE Chat/QuoteBoard, ICE, Consolidated Feed, ICE Consolidated History, ICE Data Analytics, ICE Data Derivatives, ICE Data Indices
Fixed Income Disaster Recovery Test Results Coverage
Fixed Income Clearing, ICE BondPoint, ICE ETF Hub, TMC Bonds
Price & Referencing Data Disaster Recovery Test Results Coverage
3rd Party Content Management , ABSG, Analystics, Batch Automation, Business Entity Service, Central Exchange Database, CMO Evals, Customer Control File, Customized Data Delivery, DCSend, Eclipse, EDW, eMBS, EUCS, EVS Support DB, ExpressNet, FingerPost, Fixed Income Analysis, FundRun, FVIS, GEF, GERM, IDS, IDS Infra, Klers, Masterfeed, Muller Integrated Pricing System, Omega, PAM, PRD, PRD FTP, PRD SSO, RDOS - BondEye, Regulatory - IDS, RemotePlus, SDM, SPER, Vantage, Xcitek
Mortgage Technology:
Data & Analytics Disaster Recovery Test Results Coverage
AFT, McDash & McDash Online, Paragon MLS, Property Data Solutions, Rapid Analytics Platform, Tax
Valuation Analytics
Encompass Disaster Recovery Test Results Coverage
Encompass, Compliance Service, Consumer Connect, Document Platform, Investor Connect, Partner Network, PSS, TPO Connect, Encompass Web
Originations Technology Disaster Recovery Test Results Coverage
AllRegs, Data Connect, DDA, eCRM, Expedite, Mavent, MERS, Simplifile, Surefire, Velocify
Servicing Technology Disaster Recovery Test Results Coverage
Actionable Intelligence Platform, API Gateway/Dev Portal, Bankruptcy, BK/FC, Credit Bureau Management, Data Management, Director, eMSP, Financial Transaction Admin, iDisburse, IMT SIAM
Integration Capabilities, Invoicing, Loss Mitigation, MSP, MSP DX, Parsing & Extracts, Passport Servicing Digital, Servicing Vault, Web Direct
2024 ICE SOC Reports Release
09-Apr-2025: The ICE Mortgage Technology 2024 IMT Simplifile SOC 2 Report and the 2024 IMT Encompass Investor Connect SOC 2 Report have been released and made available for clients to download along with the corresponding Bridge Letters for the period of Oct 1, 2024 through Dec 31, 2024. These reports can be found on the Mortgage Technology page of the portal.
27-Mar-2025: The ICE Mortgage Technology 2024 IMT Encompass Loan Origination SOC 2 Report and the 2024 IMT Encompass Consumer Engagement SOC 2 Report have been released and made available for clients to download along with the corresponding Bridge Letters for the period of Oct 1, 2024 through Dec 31, 2024. These reports can be found on the Mortgage Technology page of the portal.
20-Mar-2025: The ICE Mortgage Technology 2024 IMT Encompass SOC 2 Report has been released and made available for clients to download along with its corresponding Bridge Letter for the period of Oct 1, 2024 through Dec 31, 2024for the period of Oct 1, 2024 through Dec 31, 2024.
21-Jan-2024: The following SOC Reports have been released and made available for clients to download. These reports cover
Intercontinental Exchange Holdings, Inc.'s Fixed Income & Data Services, Mortgage Technology - Black Knight Platforms and eConfirm System. Bridge letters for the period of Oct 1, 2024 through Dec 31, 2024 are available as well for each report.
You can find each of the reports under their respective business pages below.
Fixed Income & Data Services:
2024 IDS SOC 1 Type 2 Report
ICE Mortgage Technology:
2024 IMT Data & Analytics SOC 1 Type 2 Report
2024 IMT Default Technologies SOC 1 Type 2 Report
2024 IMT Servicing Technology SOC 1 Type 2 Report
2024 IMT Expedite SOC 2 Type 2 Report
2024 IMT Surefire SOC 2 Type 2 Report
Exchanges:
2024 eConfirm SOC 1 Type 2 Report
06-Jan-2024: The ICE Inc 2024 ICE ITGC SOC 1 Type 2 report and 2024 ICE SOC 2 Type 2 report has been released and made available for clients to download. These reports cover Intercontinetal Exchange Holdings, Inc.' Trading, Clearing, Fixed Income and MERS Platforms.
Bridge letters for the period of Oct 1, 2023 through Dec 31, 2024 will be available in mid January due to the influx of requests for bridge/gap letters through year-end.
05-Nov-2024: The ICE Mortgage Technology 2024 Encompass SOC Core 1 Type 2 report has been released and made available to download on the Mortgage Technology Trust center page.
The remainder of ICE SOC reports will be released as they are finalized by our auditors. Please check the Trust Center Updates periodically for release information. You may reach out to ICE-ThirdPartyDueDiligence@ice.com if you have any questions.
Release of 2023 SOC 1 Reports
January 26, 2024
The 2023 ICE ITGC SOC 1 Report has been released.
Bridge Letters for SOC 1 reports have been released.
The following 2023 SOC 1 Reports have been released:
IDS SOC 1
IDD SOC 1
IDD RPO SOC 1
ICE eConfirm SOC 1
IMT Encompass SOC 1
You can find each of the reports under their respective business pages in our Trust Center: https://ice.safebase.us
Bridge letters for the period of Oct 1, 2023 through Dec 31, 2023 will be available in shortly.
Please reach out to ICE-ThirdPartyDueDiligence@TheIce.com if you have any questions.
Thank you,
The ICE Third Party Due Diligence Team